PT. HARLEQUIN AQUATICS, INDONESIA.
General terms & Conditions of Sale.

8. Guarantee and Claim:

Under normal flights / shipment condition our records is more than 98% survival on arrival at destination airport. Any mortality happened on the way if less than 5% must be accepted by consignee.

Any mortality or loss caused by flight delayed or misconnection flight which is approved and receipt sign by the cargo officer as witness from the airline involved or other causes beyond our power must be shared between shipper and consignee of each a half (50%) unless if the loss can be claimed and paid immediately.

Any shipment without news to shipper must be accepted in well by consignee, and claims are not allowed if no report less than 24 hours after receipt of shipment.

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